Meet our Team

Bringing Humanity Back to Healthcare

Your well-being is our top priority.

Over the years of service, we have successfully treated numerous patients, helping them find relief from their ENT conditions driven by a patient-centric approach. We prioritize compassion, empathy, and open communication to create a warm and supportive environment for our patients.

Patient-Centered Care

Compassion & Empathy

Collaboration & Teamwork

Advanced Technology

We listen, answer, and tailor your treatment plan - just for you.

Navigate your ENT health with confidence. Our team is by your side.

Seamless collaboration, ensuring effective care.

We leverage the latest diagnostic and treatment technologies for your care.

Get to know the faces behind your care.

Having graduated with a degree in Business Administration with a major in Marketing Management, Aprille is equipped, capable, and confident in delivering purposeful and meaningful strategies for the people she works with. With her on board, you can expect not just a manager and designer, but a true creative collaborator who fearlessly shapes the future of your brand's online presence.

In her spare time, she enjoys making time for the people and furbabies she loves with good food, great desserts, and top-tier sitcoms.

Aprille

Digital Content Manager

Dr. David Eleff, Otolaryngologist at ENT Family

David Eleff graduated Summa Cum Laude from Excelsior College with a Bachelors of Science. He then completed medical school at Case Western Reserve University School of Medicine in Cleveland, Ohio, and was inducted into the AOA (Alpha Omega Alpha) Medical honor society. He then completed a 5-year surgical residency in Otolaryngology - Head and Neck Surgery at a level 1 trauma center in Miami.

David is a proud dad of four children. He loves to play tennis and makes a killer steak. David's passion is caring for his patients and simplifying medicine by returning humanity to healthcare.

David Eleff, MD

ENT Family Co-founder

Rachel Eleff, Nurse Practitioner & Co-Founder of ENT Family

Rachel Eleff, NP

Rachel Eleff graduated from Bryant & Stratton College in Cleveland, Ohio with a degree in nursing while earning unanimous inclusion on the Dean's Listeach semester and culminating as Valedictorian. She went on to complete her Bachelor of Science in Nursing (BSN) at Excelsior College Magna Cum Laude. She obtained her master's in Family Nurse Practitioner (FNP) from Walden University while simultaneously earning the Nurse of the Year award for the entire hospital at Memorial Regional South.

Rachel is a mother of four little ones and still manages to be a regular at her CrossFit box. Rachel's hobbies include party planning, creating spreadsheets, and drinking coffee with family and friends.

ENT Family Co-founder

Marielle, Patient Ambassador at ENT Family

Marielle, a passionate traveler, artist, and gardener, finds great joy in working for ENT Family. With a background in education as a medical assistant, she brings a wealth of knowledge and experience to her role. Marielle's dedication to patient care is evident as she strives to go the extra mile for every individual she encounters.

Marielle states that she feels honored to be a part of the ENT Family and is committed to furthering her education while continuing to excel in her position as a patient ambassador. Marielle's enthusiasm, empathy, and commitment to personalized treatment make her a valuable member of the team.

Marielle

Patient Ambassador

Karilina a certified medical coder with over 8 years of experience, is a valued member of the ENT Family team. After taking time off to be a full-time mom to her two children, she was fortunate to find a position with the organization. Karilina's expertise in medical coding ensures accurate documentation and billing processes.

Outside of work, she finds joy in painting and camping, with the Florida Keys being a favorite destination. Her dedication to her profession and her love for artistic pursuits and the outdoors make her a well-rounded
individual, contributing to her overall fulfillment and growth as a person.

Karilina

Receptionist

Gayenne, Medical Assistant at ENT Family.

Gayenne has been a Medical assistant for over 15 years with experience working alongside many great physicians. After taking time off to be a stay-at-home mom and build her business, she quickly got back into the medical field and joined the ENT Family to gain further experience.

Outside of work, she enjoys writing music, and poetry and is a travel
singer/ performer. Gayenne is honored to be a part of the ENT Family
to grow in this specialty and learn as much as she can with such
an awesome team.

Gayenne

Medical Assistant

Dan, Chief Insurance Ambassador at ENT Family

Daniel Manuel, a remote staff from the Philippines, graduated Cum Laude with a Bachelor of Science in Nutrition from the Polytechnic University of the Philippines. He pursued his Masters in Nutrition, specializing in Clinical Management, at the University of the Philippines, Diliman. With 6 years of experience in the US healthcare Revenue Cycle Management sector, his expertise lies in processing authorizations by establishing the medical necessity of services and procedures.

Beyond work, Daniel enjoys playing chess and watching movie series. Committed to his role, he is dedicated to assisting you in efficiently processing health insurance authorizations for timely medical care.

Daniel

Chief Insurance Ambassador

Catherine brings a wealth of experience to the ENT Family. She has honed her skills across various healthcare environments, consistently delivering exceptional patient service. Whether it's scheduling appointments, managing records, or greeting patients with a warm smile, Catherine ensures the front desk operates smoothly and efficiently.

Outside of work, she finds joy in baking delicious treats. From classic chocolate chip cookies to intricate cakes, she loves experimenting with flavors and techniques in the kitchen as it allows her to unwind, express creativity, and share the warmth of homemade goodies with friends and family.

Catherine

Medical Receptionist

Mark

As a Bachelor of Science in Nursing graduate with nine years of enriching experience in the healthcare industry, Mark thrives at the intersection of compassion and expertise. His journey is rooted in a commitment to holistic patient care, blending clinical proficiency with a deep understanding of administrative intricacies. One of his key strengths lies in navigating the authorization process seamlessly, ensuring patients receive timely and essential treatments.

Outside of work, Mark finds joy in watching movies and cherishing moments spent with family. Whether it's a cozy movie night at home or an outing to the theater, these moments are treasured respites from the hustle and bustle of daily life.

Authorization Specialist

With over three years of experience in similar roles, Scarlet understands the importance of clear communication, effective scheduling, and multitasking in any office. Grateful for the opportunity to learn from experienced professionals in specialized fields, she is dedicated to improving patient health and making our Spanish-speaking patients feel welcomed and cared for.

Apart from her work, she is a language student who aspires to become a polyglot soon currently focusing on French and German. She also loves acting, painting, sketching, film and arts which has given her an eye for detail, which she believes will be useful in this role.

Scarlet

Bilingual Receptionist

Angel, Eligibility Specialist at ENT Family

Angel, a dedicated and experienced ENT family member working remotely from the Philippines, brings years of insurance verification expertise. She is committed to helping the team provide high quality verification for its patients. Her in-depth understanding ensures high-quality verification, helping reduce denials and improve the ENT family's revenue cycle.

Outside of work, travel and exploring with her family fuel her passion. She cherishes nurturing them and experiencing the world through their eyes. To be part of ENT family is one of the best decisions she has ever made.

Angel

Eligibility Specialist

Betty, with over 15 years of experience in the medical field, has cultivated a deep passion for healthcare. Her journey has been fueled by this passion, motivating her to pursue a fulfilling career. She is enthusiastic about continuing her journey at ENT Family and meeting new people with whom she will be sharing and learning from in all aspects of life.

Recently graduated from Nursing School, pending to be registered, she is also a mother of two boys and one girl. In her spare time, she enjoys a good medical TV show marathon, styling hair, and cooking good Haitian food.

Betty

Medical Receptionist

Jheyce

Jheyce excels in creating positive patient experiences within the healthcare industry. With nearly two years of expertise, she has consistently delivered exceptional phone support, ensuring long-term resolutions and exceeding patient satisfaction. As a passionate advocate for patient care, she collaborates with ENT Family, leveraging her skills and knowledge to enhance their services.

Beyond her professional life, Jheyce is a family-oriented individual who finds joy in connecting with loved ones. She loves to bond with her family and friends by playing card and board games at home every weekend. She also loves to dance and travel to have some time to reflect on the things that brings her joy.

Medical Receptionist

We believe that love and care are essential ingredients in the healing process.

Here at ENT Family, we're more than just a clinic. We're a team of dedicated professionals passionate about providing comprehensive, compassionate care for every member of your family.

We believe in building lasting relationships with our patients based on trust and mutual respect. We're here to be your partners in health, guiding you through every step of your journey toward optimal well-being.

don't just take our word for it,

see what our clients have to say!

Dr. Eleff & his NP wife are spectacular and give you the time of day. You don’t feel like you're simply a paycheck to cash in. He’s definitely my go-to ENT.

Levik Hertzel

"Dr. Eleff & his NP wife are spectacular"

Upon my countless returns, he always took the time to explain and answer any questions I had and never felt rushed. Best doctor! Highly recommend.

Mushky Coleman

"Dr Eleff was so patient & thorough."

Dr. Eleff and Rachel have been able to help me and my family. I have had many experiences with other medical professionals so when I am in the care of a good medical team I know it.

Ruthi Woonteiler

"Thorough, professional, kind, and careful"

Meet our Team

Get to know the faces behind your care.

Aprille

David Eleff, MD

Rachel Eleff, NP

Marielle

Karilina

Gayenne

Daniel

Catherine

Mark

Scarlet

Angel

Karina

Betty

Jheyce

see what our clients have to say!

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